Privacy Policy

Welcome to INCO. The incofurniture.com website, the mobile INCO site, and email address, are individually and collectively the “INCO site”.  When you log in or create an account to use any INCO site and its related services, products, and software in any way, you agree to be bound by these terms and conditions (“Terms”).  If You do not agree with the Terms, You should not use the INCO site.  We may make changes to the INCO site and the Terms at any time and without notice.  It is your responsibility to review the Terms for updates or changes.

Privacy

We do not share your data with any third party (except as described under Payment below) it is held exclusively for internal use at INCO for the purpose of processing your orders through the INCO site.

Orders

To place ann order through the INCO site you need to create an account for which you need to supply certain information relevant to Your order including, without limitation: Your name, email, phone number, and billing and shipping addresses.  By placing an Order through the INCO site, You warrant that You are legally capable of entering into binding contracts.

Order confirmation

Placing an INCO site order does not signify our acceptance of Your order, nor does it constitute confirmation of our offer to sell.  At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. 

Payment

If you have an open credit account at INCO, in good standing, you may place Your order, on credit, through the INCO site, subject to Your credit availability and compliance with INCO credit terms.  You may choose to pay your order, any previous outstanding balance, or portion thereof through the INCO site.

Payment can be made through various online payment methods. You warrant that you are fully authorized to use the payment card (credit or debit) that You supplied for purposes of paying.  Payment cards are subject to validation and authorization by Your card issuer.  INCO site currently uses a third-party payment processor who may require additional information to authorize and/or verify the validity of Your payment.  The processor meets level I of PCI compliance on data security (INCO site will not store your payment card information).  If we do not receive the required authorization, your order may not be processed and We will not be liable for any delay or non-delivery of Your Order.

Disclosure Information

We try to be as accurate as possible with the information we present on the INCO site. We will make reasonable efforts to accurately communicate or display the attributes of the products we offer.  We do not warrant that product descriptions or other content is accurate, complete, or error free.

Proprietary rights

All content included on the INCO site, including information, data, software, photographs, graphics, and other material (collectively “Content”) is protected by copyright, trademark, patent or other proprietary rights, and these rights are valid and protected in all forms.  INCO ownership of all Content is protected as a collective work under U.S. and international copyright laws, to their fullest extent.

Disclaimers and limitation of liability

INCO provides the INCO site and all its content on an “as is” and “as available” basis. We make no representation or warranty that the INCO site will meet your requirements, or that it will be uninterrupted, secure, or error free.

Any warranty on products sold through INCO site is provided by INCO (varying according to each individual brand) or by other manufacturers of products.  To the fullest extent permitted by applicable law, INCO will not be liable for any indirect, incidental, or consequential damages attributable to your use of any product or service purchased through the INCO site.  The limitations set forth in this section will not limit or exclude liability for personal injury or property damage caused by products or INCO’s gross negligence, intentional, willful, reckless or malicious misconduct, or fraud.

Links to third-party websites

The INCO site contains links to other sites operated by third parties (“Third-Party Site(s)”). These links are available for your convenience and are intended only to enable access to these Third-Party Sites and for no other purpose. INCO does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability, or any other representation about any Third-Party Site or its content, products, or services.

Security

You are responsible for maintaining the confidentiality of Your account and password. You agree to not share your account credentials with others.  Tampering with any INCO site, misrepresenting the identity of a user, and using buying agents or conducting fraudulent activities, on the INCO site are prohibited.

You may not violate or attempt to violate the security of the INCO site, including by, without limitation, (a) accessing data not intended for you or logging on to a server or an account which you are not authorized to access; (b) using any INCO site for unintended purposes; (c) attempting to probe, scan or test the vulnerability of a system or network or breach security; (d) attempting to interfere with service to any user, host or network; (e) submitting a virus to any INCO site, overloading, “flooding,” “spamming,” or “crashing”; or (f) forging any TCP/IP packet header information in any email or newsgroup posting. 

You may not send unsolicited or unauthorized email on behalf of INCO, including promotions and/or advertising.  You may not use any device, software or routine or data to interfere or attempt to interfere with the proper working of any INCO site. You may not use or attempt to use any engine, software, tool, agent, data or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search any INCO site.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Dispute resolution

If you have any concerns or disputes about the INCO site, you and INCO agree to engage in a good-faith effort to resolve the Dispute informally for 30 days. 

To document your dispute, you agree to first send a fully completed notice of your Dispute (the “Notice”) to INCO. The Notice must include your name and contact information and information sufficient to enable INCO to identify any transaction at issue.  The Notice must also include a detailed description of the specific facts supporting your claim and the nature and basis of the damages you claim to have suffered.  Your Notice shall be personally signed by you and sent by certified mail to INCO at 514 Carolina Sat. San Juan, PR 00917-4207.

Termination of use

We may, in our sole discretion, limit, suspend or terminate your account or your use of the INCO site at any time. We may change, suspend or discontinue all or any aspects of any INCO site at any time without prior notice.

Applicable law

The laws of the Commonwealth of Puerto Rico, without regard to principles of conflict of laws, will govern these terms and apply to any disputes against INCO.

Severability

If any provision of or change to these Terms is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any other changes or conditions.

Contact us

If any user has any questions about the INCO site, please contact us at inco@incofurniture.com; by phone at (787) 704-INCO (4626); or by mail at 514 Carolina St. San Juan, PR 00917-4207

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